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CouponzGuru

HELP & SUPPORT CENTER

Frequently Asked Questions

Find answers to common questions about CouponzGuru, from using coupon codes to finding the best deals. Using Coupons and Deals.

Coupons & Deals Setup

  • How Do I Use a Coupon Code?

    • Browse the listed offers under your selected store/brand/marketplace and read the offer details for a coupon you like.

    • Click ‘Unlock Coupon’ to automatically copy the code. This action will redirect you to the merchant website.

    • Select and add a product to your cart that meets the offer details on CouponzGuru.

    • Paste the code in the promotion box at the checkout page. You can see the total price reduced after applying the coupon

    • Complete the purchase to claim your extra discount.

  • Why isn't my coupon code working?

    Your coupon code may not be working for several reasons, including:

    • The coupon is expired.

    • Your purchase doesn’t meet the minimum order value or other eligibility requirements.

    • The code is only eligible for new shoppers on the respective merchant website.

    • The coupon has reached its usage limit.

    • The coupon code is only applicable to selected products.

  • What is the Difference Between a Coupon and a Deal?

    A coupon code is a series of letters, numbers, or a combination of letters and numbers, for example, “GURU5%”. This has to be manually applied on the merchant site’s checkout page. On the other hand, a deal does not require any code. All you have to do is click the offer and complete the purchase. The discount will be automatically applied at checkout.

Store Partner Offers

  • How Often Are Store Offers Updated on CouponzGuru?

    Our team regularly updates store offers to ensure our users have access to the latest coupons and deals that are manually verified.

  • Can I Combine Available Deals With Store-Specific Bank Offers?

    Combining deals with store-specific bank offers is possible if the merchant site allows it. It is a way to maximise your savings on your purchase, and it’s called promotion stacking. Your purchase has to meet the offer requirements to claim the credit card discounts. Therefore, it is best to read the terms and conditions on the merchant website before shopping.

  • Are Offers on CouponzGuru Available on All Products?

    The coupon codes and deals listed on CouponzGuru Malaysia work on selected products, categories, or brands. Don’t forget to read our offer description under each coupon and deal before shopping to avoid any frustration at checkout.

Safety & Verification

  • Are Coupons Available in CouponzGuru Malaysia Free to Use?

    Yes, the listed coupon codes for all stores on CouponzGuru(Malaysia) are free to use. We do not charge anything extra, such as subscription plans or fees. All the user has to do is select the offer and continue shopping as usual, and paste the code on the checkout page.

  • How Does CouponzGuru Verify Coupon Codes?

    The listed coupon codes are manually checked by our team before being published on our Malaysia site. They are also regularly checked after they go live. Our team may remove expired offers and add new ones depending on availability.

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